Connection issues?

Connection issues?

Don’t worry. It's fixable. 🍫

Don’t worry. It's fixable. 🍫

choclift connects your iPhone and Mac directly, like a fast little chocolate bridge between both devices. Because of that, the experience depends on your Wi-Fi, router, and device settings. Unfortunately, we don't control those parts, but we can help you fix issues if they affect your experience.

Most of the time, these issues can be fixed quite easily. Just go through our checklist or contact us via hi@choclift.com

Checklist

Checklist

  1. The quick, sweet fix

  1. The quick, sweet fix

This could already fix your problem.

O Update choclift to the latest version on both devices

O Update choclift to the latest version on both devices

There is a good chance we already fixed your problem in the latest version.

O Make sure your iPhone and Mac are on the same Wi-Fi

O Make sure your iPhone and Mac are on the same Wi-Fi

O Turn Wi-Fi off and on again on both devices

O Turn Wi-Fi off and on again on both devices

O Restart choclift on both devices

O Restart choclift on both devices

  1. A new hope

  1. A new hope

Didn't work? Hmm… then let's get a bit more technical and make some network adjustments.

O Restart your router

O Restart your router

O Turn off any active VPN

O Turn off any active VPN

O Set private Wi-Fi address to "Rotating"

O Set private Wi-Fi address to "Rotating"

On your iPhone go to Settings > Wi-Fi > Your Network (i) > Private Wi-Fi Address

O Connect both devices to the same 5 GHz or 2.4 GHz Wi-Fi

O Connect both devices to the same 5 GHz or 2.4 GHz Wi-Fi

O Disable Private Relay

O Disable Private Relay

Settings → Apple ID → iCloud → Private Relay

  1. The last resort

  1. The last resort

Still doesn't work? Oof. Let's try these things

O Reinstall the app on both devices

O Reinstall the app on both devices

O Get mad at the makers of this app

O Get mad at the makers of this app

O Send your frustration to hi@choclift.com

O Send your frustration to hi@choclift.com

At this point, we really feel for you, and you have every right to be mad. But there’s no giving up. We’ll find a way to make you a happy choclift user, even if it’s the last thing we do.

© 2026 choclift is a product by Phil Traut
© 2026 choclift is a product by Phil Traut